No Refund Policy
All Sales Are Final
Radar operates on a strict no-refund policy. All subscription payments are final and non-refundable. This includes monthly and yearly subscriptions, upgrades, and any other charges.
We believe in the value of our Amazon FBA research tools and want you to make an informed decision before subscribing. Please take advantage of our 3-day free trial to evaluate our service before committing to a paid subscription.
Cancellation Policy
You can cancel your subscription at any time. Here's what happens when you cancel:
Immediate Cancellation
- • No further charges will be made
- • You retain full access until the end of your current billing period
- • You can reactivate anytime
After Billing Period Ends
- • Access to premium features ends
- • Your saved data is preserved for 90 days
- • You can export your data anytime
How to Cancel Your Subscription
Option 1: Customer Portal (Recommended)
- Log into your Radar account
- Go to Settings → Billing
- Click "Manage Subscription"
- Follow the prompts to cancel your subscription
Option 2: Contact Support
- Email us at radaraitech@gmail.com
- Include your account email address
- Request subscription cancellation
- We'll process your request within 24 hours
Free Trial Policy
We offer a 3-day free trial for new users to explore Radar's features. Here's what you need to know:
- Free trials are available for both subscription tiers
- Payment method required to start your free trial
- You can cancel anytime during the trial period
- If you don't cancel, your subscription will automatically begin at the end of the trial
- No charges occur during the trial period
Subscription Changes
Upgrading Your Plan
When you upgrade your subscription, you'll be charged the prorated difference for the remainder of your current billing period. The new rate will apply to your next full billing cycle.
Downgrading Your Plan
When you downgrade, the new rate will apply at your next billing cycle. You'll continue to have access to your current plan's features until the end of your current billing period.
Important Notes
End-of-Cycle Access
When you cancel, you keep full access to all features until your current billing period ends. This ensures you get the full value of what you've paid for.
Data Preservation
Your saved products, research data, and account information are preserved for 90 days after cancellation. You can export this data anytime during this period.
Contact Us
If you have any questions about our policy or need help with your subscription, we're here to help:
Email: radaraitech@gmail.com
Response Time: Within 24 hours
Business Hours: Monday - Friday, 9 AM - 6 PM EST
Frequently Asked Questions
Why don't you offer refunds?▼
We offer a 3-day free trial so you can evaluate our service before committing. Once you subscribe, all sales are final to maintain fair pricing for all users.
What happens to my saved products if I cancel?▼
Your saved products and research data are preserved for 90 days after cancellation. You can export this data anytime, and if you resubscribe within 90 days, all your data will still be there.
Can I pause my subscription instead of cancelling?▼
Currently, we don't offer subscription pausing. However, you can cancel and resubscribe anytime. Your data will be preserved for 90 days after cancellation.
What if I'm not satisfied with the service?▼
We encourage you to use the 3-day free trial to evaluate our service. If you're not satisfied, simply cancel before the trial ends to avoid any charges.